Effective September 2026
Fresh Prints of LA LLC respects your privacy. This policy explains what information we collect, how we use it, and the choices available to you.
INFORMATION WE COLLECT
We may collect your name, email address, phone number, organization, quote and order details, artwork and uploaded files, sizing and product preferences, pickup or delivery information, payment status, communications, and basic website usage data.
HOW WE USE INFORMATION
We use information to respond to inquiries, prepare quotes, review artwork, obtain approvals, produce orders, coordinate payment and fulfillment, provide support, maintain records, improve our services, and send required order updates. Promotional email or text messages are sent only when separate consent has been provided.
HOW WE SHARE INFORMATION
We may share information with service providers that help operate our business, including website and customer-management platforms, email or text providers, payment processors, cloud storage providers, and delivery or shipping companies. We do not sell personal information.
ARTWORK AND FILES
Artwork and uploaded files may be retained as needed to prepare quotes, complete orders, provide support, maintain business records, or meet legal requirements. Customers are responsible for having permission to submit and use all artwork.
EMAIL AND TEXT MESSAGES
Transactional messages may include quote, artwork, payment, production, pickup, delivery, or order-status updates. Marketing messages require separate consent. You may reply STOP to opt out of text marketing or HELP for assistance. Message and data rates may apply.
COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to operate the site, remember preferences, understand traffic, and improve performance. Browser settings may allow you to limit cookies.
SECURITY
We use reasonable administrative and technical safeguards designed to protect information. No method of electronic storage or transmission is completely secure.
RETENTION
Information is kept only as long as reasonably necessary for the purposes described above, including customer service, accounting, dispute resolution, and legal compliance.
YOUR CHOICES
You may ask to access, correct, or delete your information, subject to legal and legitimate business recordkeeping requirements. You may also withdraw optional marketing consent at any time.
CHILDREN
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
POLICY UPDATES
We may update this policy as our services or legal obligations change. The effective date above identifies the current version.
CONTACT
For privacy questions or requests, email [email protected].